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Community Guidelines

Last updated: April 29, 2021
Erupt Mobile Application

These Community Guidelines apply to your use of the Erupt mobile application (“App”) and all services provided through the App (collectively, “Services”).  Any capitalized terms that are used but not defined in these Community Guidelines shall have the meaning provided in our Terms of Use.

  1. Scope.  These Community Guidelines are meant to help you better understand:
  • The principles by which we operate the App and Services
  • The different roles users have when using the App and Services
  • The rules we expect the Erupt community to respect
  • How to identify and what to do about user conduct that violates these Community Guidelines or our Terms of Use
  1. Principles.  The App was designed to be a space for open, honest, and respectful debate of topics of interest to our users.  We believe that social media can, and should, be more than an echo chamber for people to amplify messages with which they agree and mute or attack those with a different perspective.  We are best when we can express ourselves with full voice and also allow ourselves to be challenged to consider opposing viewpoints and new ideas.  The App is meant to provide a structured forum to elevate our discourse.  Below are a few guiding principles that we believe are important.
  • Be yourself.  You and those you interact with will benefit from authenticity.
  • Be respectful.  Everyone deserves to be treated with respect.
  • Be inclusive. Tolerate, welcome, and consider diverse people and perspectives.
  • Build empathy and understanding. Engage in debates that are in good faith.
  1. Roles.  Our debates occur between two (2) users (“Speakers”), are moderated by one or more Erupt moderators (“Moderators”), and can be viewed by any number of non-Speaker users (“Users”).  Each of these roles is explained in further detail below:
    1. Moderator.  Moderators of debates are Erupt personnel, not general users.  Moderators have the ability to cut the audio and video streams of Speakers and to kick Speakers and Users out of a debate.   Moderators are present during an entire debate in order to provide structure, enforce rules, keeping things moving, and generally to try to facilitate a positive experience for everyone.  
    2. Speakers.  Speakers are the users who are actively participating in the debate.  Speakers are preselected before a scheduled debate, and each Speaker agrees to the general position the Speaker will be arguing during the debate.  The best Speakers will:
  • Prepare:  Like any argument, performance, or presentation, things tend to go better with more preparation.  While the debate should be fun, we encourage Speakers to think about their arguments and their opponents’ arguments prior to the debate.  How much preparation a Speaker does is totally up to the Speaker.
  • Mute and Unmute:  To provide for the best experience for Users and to be respectful of the other Speaker, we suggest each Speaker keep their audio stream on mute when not actively talking.  Of course, we all forget this from time to time, and Moderators will be able to help with this.
  1. User.  Users that are observing a debate and not participating as Speakers are referred to generally as Users.  Users are limited in what they can do within a debate.

Please note that we are actively developing these roles and the functionality available to each participant, which may change.  Please engage with our social media account to share feedback, or reach out to us at contact@eruptnow.com.

  1. Rules.  All users, regardless of role, must abide by the following rules at all times while using the Erupt App. 
  • Users must agree to and abide by our Terms of Use.
  • Users must be at least 13 years of age to use the Erupt App (or older if required by your country). 
  • Users may not engage in any activity, or post any content, that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, libelous, pornographic, obscene, intentionally offensive (e.g., material that promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual).
  • Users may not share, threaten to share, or incentivize the sharing of other people’s private information without their prior permission.
  • Users must not post or stream any content that violates any third-party right, including any copyright, trademark, other intellectual property right, or privacy right.
  • Users may not transcribe, record, or otherwise reproduce and/or share information obtained in the Erupt App without prior permission.
  • Users may not spread false information, or artificially amplify or suppress information.
  • Users may not share or promote information (or synthetic or manipulated media) that is intended or likely to cause harm to any person or groups of people, including minors.
  • Users shall not use the App or Services to distribute any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise.
  • Users shall not interfere with, disrupt, or create an undue burden on servers or networks connected to the App or Services or violate the regulations, policies or procedures of such networks.
  • Users shall not attempt to or impersonate another user or gain unauthorized access to the App or Services, other computer systems or networks connected to or used together with the App or Services, through password mining or other means.
  • Users shall not harass or interfere with another user’s use and enjoyment of the App or Services.
  • Users shall not introduce software or automated agents or scripts to the App or Services so as to produce multiple accounts, generate automated searches, requests or queries, or to strip, scrape, or mine data from the App or Services.
  • Users must report violations of the rules.
  • Users must not: encourage other users to violate these rules, submit reports that are false or made in bad faith, and retaliate against users who have reported them.

If you witness a rules violation, please follow the instructions below to report it.

Follow these links for our Terms of Use and Privacy Policy.  And, if you have questions, feedback, or suggestions, please let us know by contacting us at support@eruptnow.com.

  1. Reporting Rules Violations.  Users should report violations of the rules that they witness.  If you believe a user has violated a rule, you can report the violation by contacting us at support@eruptnow.com.  
    1. If you submit a report, we will not share your identity with the person you are reported.
    2. All reports that are submitted will be reviewed and investigated. The need for and type of corrective or disciplinary action needed will be determined on a case by case basis.
    3. We seek to be fair, consistent, and responsive in addressing all reported violations.
    4. If the violation directly targeted you, we will share certain information about the process and resolution with you (e.g., the stage of investigation, any concerns that you may be at risk for immediate harm, information on how the resolution could impact you).
    5. Inappropriate use of the reporting system or intentional, reports that are false or made in bad faith are against the rules.
  2. Rules Violations Reported Against You.  
    1. If another user has reported you for violating a rule, here’s what you should know:
  • If a report has been filed against you, we will contact you through your account with information about the nature of the report.  We may keep some details private in order to protect the reporting user(s).  If we are unable to reach you, we may restrict your account access temporarily until we are able to do so.
  • We will notify you of the result of the investigation and its potential impact to you.
  • If you believe a report has been falsely filed against you or you would like to appeal a decision, please contact us, including as much context as possible.
  • Any attempt to retaliate against users who participate in reporting or investigation is a violation.
  1. These are examples of potential consequences for rules violations (non-exhaustive):
  • Provide a warning for a first offense of low severity and impact
  • Request the removal of or directly remove offending content
  • Restrict the ability to participate in some or all debates
  • Temporarily or permanently disable or remove the account
  • Notify law enforcement when there is risk of physical harm or a threat to public safety

Consequences for confirmed violations may vary based on the type and severity of the violation, the impact to victim(s), the historical actions of the offending user, and the intent of the actions.

  1. Our Discretion.  We reserve the right to review any activity involving the App or Services and any rules violation report, to investigate, and to take appropriate action in our sole discretion.  As stated in our Terms of Use, each user is solely responsible for the user’s use of the App and Services and interactions with other users.  Erupt’s failure to enforce these Community Guidelines with respect to any particular case is not a waiver under the Terms of Use or these Community Guidelines.  We reserve the right, at any time and in our sole discretion, to amend these Community Guidelines.  We will post any changes on this page and will indicate at the top of the page the date of the last update.
  2. Contact.  Please contact us with questions, suggestions, or comments at support@eruptnow.com